I have designed a service design framework including suggestions from different methodologies. Bibliography included for references. The idea is to combine business design methodologies, design thinking, Jobs to be done approach to define a new collaborative way to co-create service models and core servicing processes. Training best price vardenafil scholarships aren’t the sole way to… Read More


Pizza alla digital

Riordinando casa ho trovato una vecchia ricetta di nonna per la pizza, visti i tempi, per modernizzarla un po’ ho provato ad aggiungerci un po’ di digital. Facciamo la pizza. Ingredienti: 450 gr di farina 1/4 di litro di acqua 1 cucchiaio di olio 25g di lievito di birra 1 bicchiere di digital sale q.b.… Read More


I have been working on design and set-up of many social media governance projects and the customer care side is always the darkest one, besides politics. At the end of the day, what I have find out is that the social customer care is one of the most genuine and interesting possibilities offered by social… Read More


Here is a draft of digital governance model mapping, sorry, it’s in italian, I’ll try to find the time to translate it According to official pharmacy store levitra price an estimate, 2 or 3 cups of coffee contain up to 375 ml caffeine that do wonder to the health. Adaptogens are the naturally occurring substances… Read More


I am trying to map the digital transformation impact from a business perspective. I feel this is bigger than me, it would be great to receive any kind of input to evolve, fix and maybe re-design this very first draft 🙂 What is emerging in a most relevant way is how the digital transformation is… Read More